Company name- AeroSoft Corp
Position type - Full time
Desired Experience - 0 to 5 years
Salary range - 2 to 3 lacs per annum
Job Title - Technical Support Executive
Description - BE / BTech candidates should have minimum 6 months of BPO experience.
Only Male Candidates for Night Shift
Job Description
* Provide Voice based troubleshooting support to customers over remote software and resolve Technical queries based on customer's query.
* This can be related to any computer/peripherals/networking related issues.
* They will also be responsible for handling customers' post registration technical queries, providing post-sale customer service.
* Help in achieving SLA's specially AHT and FCR
* Communicate Quality standards and maintain customer satisfaction Index.
* Mentor and train the agents on latest issues
* Should come up with new troubleshooting techniques
For further details click here - http://best-study-material.co.in/career/
Email ID - neha@aerosoft.in
Phone number - 9981203728
Location - Jaipur
